TWO FACTOR AUTHENTICATION

 
 

What is Two-Factor Authentication?

Two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

How It Works

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  1. Enter username and password as usual

  2. Use your phone to verify your identity

  3. Securely logged in

Once you've enrolled in Medshifts you're ready to go: You'll login as usual with your username and password, and then use your device to verify that it's you. Your administrator can set up the system to do this via SMS, voice call, one-time passcode, the Medshifts Mobile smartphone app, and so on.

No mobile phone? You can also use a landline or tablet, or ask your administrator for a hardware token. Medshifts lets you link multiple devices to your account, so you can use your mobile phone and a landline, a landline and a hardware token, two different mobile devices, etc.

Why Do I Need This?

Passwords are increasingly easy to compromise. They can often be stolen, guessed, or hacked — you might not even know someone is accessing your account.

Two-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. With Medshifts Push, you'll be alerted right away (on your phone) if someone is trying to log in as you.

This second factor of authentication is separate and independent from your username and password — Duo never sees your password.

Supported Devices

Click your device platform to learn more:

  • iOS

  • Android

  • Windows Phone

  • Cell Phones & Landlines

  • Hardware Token

How Do I Set It Up?

Medshifts's self-enrollment process makes it easy to register your device and install the mobile app (if necessary). Learn more about enrollment »

Common Issues

  • I need to reactivate Medshifts Mobile.

  • I have stopped receiving push notifications on Medshifts Mobile.

  • I lost my phone.

  • My hardware token stopped working.

  • I am running iOS 10 and I am not able to install the current version of Medshifts Mobile from the App Store on my device.

  • I am using Microsoft Internet Explorer and the Meshifts Prompt does not display correctly.

Would you like to know more? CONTACT US at Trusted Access solutions for every organization.